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Workers face growing checking burden as AI automates office tasks

Human review of AI output is becoming a new kind of work, one report says, while few companies see results from the technology.

By Standard Topic. AI-generated from the reporting listed under Coverage. Published . Updated .

This story is no longer being updated. It reflects reporting up to .

What happened

As artificial intelligence automates office tasks, it is creating a new type of human work that reports describe as a verification tax. One report says almost 90% of companies use AI yet only 6% see results.

Why it matters

The reports suggest the gains from AI are being offset by the extra checking work it creates. One report says the organizational structure is the problem.

Timeline

  1. Oct 10, 10:28 AM ET: The New York Times reported that AI-driven office automation is creating a new form of human verification work.
  2. Oct 11, 6:00 PM ET: Fortune reported that almost 90% of companies use AI yet just 6% see results, blaming the org chart.

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