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Major US banks block AI agents from customer accounts

Agents such as Meta's Muse are among those being blocked.

By Standard Topic. AI-generated from the reporting listed under Coverage. Published . Updated .

This story is no longer being updated. It reflects reporting up to .

What happened

Several large US banks, including Charles Schwab, JPMorgan, Citigroup and Bank of America, have restricted third-party AI agents from accessing customer accounts. Agents such as Meta's Muse are among those being blocked. Amazon, Delta and Yelp are also keeping AI agents out.

Timeline

  1. Oct 18, 4:46 AM ET: Schwab, JPMorgan, Citi and Bank of America were reported to be blocking AI agents such as Meta's Muse from moving money.
  2. Oct 19, 2:58 AM ET: Amazon, Delta and Yelp were reported to be shutting AI agents out, and European store terms and banking rules were said to already cover agents.
  3. Oct 19, 9:11 AM ET: Bank of America and Citigroup were reported to have joined JPMorgan and Schwab in restricting third-party AI agents from accessing customer accounts.

Coverage

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