Technology & AI

ConnectWise pauses cloud backup after Microsoft 365 tenant breaches

Attackers used credentials linked to a ConnectWise service to reach partner and customer environments without permission. The company has since shut off seven app identities.

By Standard Topic. AI-generated from the reporting listed under Coverage. Published . Updated .

This story is no longer being updated. It reflects reporting up to .

What happened

A supply-chain attack involving ConnectWise's cloud services gave unauthorized parties access to Microsoft 365 customer accounts. The incident centres on credentials tied to ConnectWise Cloud Backup, and successful sign-ins were recorded across 173 partner and customer tenants. ConnectWise responded by disabling seven application identities and suspending Cloud Backup.

Why it matters

Microsoft 365 customers were exposed to unauthorized application access through the attack.

Timeline

  1. Oct 17, 4:00 PM ET: Successful sign-ins were recorded across 173 partner and customer tenants linked to the attack.
  2. Oct 18, 4:23 AM ET: ConnectWise shut off seven application identities and paused its Cloud Backup service.

Coverage

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