Edge in AI may move toward process and work design
Authors say that once AI is easy to access, firms will gain value through trust, data, expertise, and reworked jobs.
By Standard Topic. AI-generated from the reporting listed under Coverage. Published . Updated .
This story is no longer being updated. It reflects reporting up to .
What happened
Several pieces argue that AI models are becoming commoditized, so advantage will come from how well organizations understand their processes. They advise asking where better information would change outcomes before adding AI, and redesigning work with the people who do it. One piece says knowledge once gained through a career is now a conversation away, changing what is worth paying for.
Why it matters
The pieces state that as AI tools spread, competitive advantage will depend on how companies build around them rather than on the tools alone.
Coverage
- Don’t start with AI. Start with the work (cio.com)
- 5 things to know about how companies can create value from AI (mitsloan.mit.edu)
- Why process excellence will become the competitive advantage in the AI economy (cio.com)
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